Seller Agreement

1. Seller Obligations

As a seller on BNS, you agree to list accurate product descriptions, maintain accurate inventory, fulfill orders promptly, and comply with all applicable laws. Failure to do so may result in account suspension.

2. Product Listings

All products must be accurately described with clear images and specifications. Prohibited items include counterfeit goods, illegal substances, and items that infringe on intellectual property rights.

3. Order Fulfillment

Sellers must ship or deliver orders within the timeframe stated in their listing. Tracking information must be provided when available. Delays must be communicated to the buyer promptly.

4. Escrow & Payouts

Funds from sales are held in escrow until the buyer confirms delivery. Payouts are processed within 1-2 business days after release. Transaction fees are deducted before payout as outlined on the Pricing page.

5. Disputes

In the event of a dispute, BNS will mediate based on evidence provided by both parties. BNS reserves the right to make final decisions on escrow fund release in accordance with platform policies.

6. Returns & Refunds

Sellers must clearly state their return policy in their storefront. BNS may facilitate returns in cases of misrepresentation or non-delivery. Sellers are responsible for return shipping costs unless otherwise agreed.

7. Fees

Sellers agree to pay transaction fees as specified on the Pricing page. Fees are non-negotiable and may be updated with 30 days notice. Unpaid fees may result in account suspension.

8. Termination

Either party may terminate this agreement with 14 days notice. BNS may terminate immediately for breach of terms. Upon termination, pending transactions will be settled according to platform policies.

9. Contact

For questions about this agreement, contact sellers@bns.com.ng.